American Agents Alliance

JULY 17, 2024

Every part of the insurance lifecycle is changing in the digital age, including the handling of claims. Agents and brokers play important roles in the digital claims management process, from educating policyholders on loss mitigation to helping insureds file claims and work with their insurers.

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Redbird Agents

APRIL 15, 2024

It looks like you’re here to learn how to become a Medicare insurance agent? This article breaks down the 8 steps required to start and maintain a successful career in Medicare sales and build a residual six-figure income in five years or less (I’ve coached many agents who have accomplished this in 24 months or less).

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American Agents Alliance

MARCH 3, 2025

New efficient processes and workflows for underwriting, claims, policy administration, billing, and customer service have been implemented across the industry. However, for agents and brokers, these new AI-driven processes can introduce new E&O risks to mitigate and manage.

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American Agents Alliance

DECEMBER 8, 2024

Parametric coverage is starting to transform claims and insurance programs in general. Parametric insurance pays out after a predefined parameter is met, unlike conventional insurance which requires proof of an actual loss to make a claim. It fills gaps that traditional programs often leave, particularly in catastrophic markets.

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Insurance Journal

DECEMBER 2, 2024

announced that its claims and risk management solutions subsidiary, Gallagher Bassett, has acquired the UK-based operations of Caytons Law LLP. Caytons is a claims and legal management firm … Gallagher & Co. Terms of the transaction were not disclosed.

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American Agents Alliance

DECEMBER 3, 2024

Agents, brokers, carriers, vendors, and others across the insurance ecosystem regularly share content, advertise, and engage with customers on various social media platforms. But for agents and brokers, the social media E&O risks should be considered before engaging on social media. Communication challenges.

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Word & Brown

FEBRUARY 18, 2025

Why Brokers Partner with a General Agency? Lets look at how an agent/GA relationship works and how a GA can work on your behalf in dealing with carriers and plan administrators. Brokers today more than at any time previously face multiple challenges. But you are still able to remain independent and operate on your own.

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Insurance Journal

FEBRUARY 3, 2025

announced that its claims and risk management solutions subsidiary, Gallagher Bassett, has acquired W K Webster & Co Ltd. W K Webster specializes in marine and transit claims … Gallagher & Co. Terms of the transaction were not disclosed.

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Solstice Insurance Broker

JANUARY 23, 2025

As an insurance broker, you can be the compass your clients need. Key Takeaways : Brokers should stay informed to empower their clients. Key Takeaways : Brokers should stay informed to empower their clients. Brokers should advocate for clients year-round, assisting with claims and policy updates.

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Zywave

MARCH 19, 2025

Enhanced Customer Experience Personalization: APIs allow for personalized agent and even client interactions by integrating data from various sources. Real-Time Communication: No need to wait for an agent to be in the office.

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LexisNexis

MARCH 25, 2025

Agent and Broker Administrative Actions and Sanctions: Reporting Requirements Analyze the obligation of licensed insurance producers to report adverse actions against them to insurance department licensing authorities and how to comply with such reporting obligations.

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American Agents Alliance

MARCH 19, 2025

Data-driven decision making can help improve retention rates by helping agents understand policyholder behavior and make adjustments proactively, before customers shop for other options. Here are some ways agents can use data analytics to improve retention rates. The link between data analytics and retention is clear.

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AMAXX

JANUARY 13, 2025

Navigating workers’ compensation can be complex, with various parties working together to ensure effective claims management and cost containment. They are a vital entity, as they not only handle premium collections but also pay out claims to cover medical expenses and wage replacement for injured employees.

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Risk Management Monitor

SEPTEMBER 21, 2021

With the cost of insurance for businesses rising across many types of coverage, staying on top of trends in the claims portfolio is more important than ever. For this reason, many insurers and TPAs promise to conduct claims reviews with their business customers on a regular basis, but the rigor can vary greatly.

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American Agents Alliance

OCTOBER 8, 2024

E&O claims continue to grow in complexity along with the changing insurance landscape. Effectively managing these risks is a critical part of agency operations for any independent agent or broker. Technology offers innovative ways to track and reduce E&O claims with robust tools.

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Distinguished

AUGUST 27, 2024

NEW YORK – Distinguished Programs (“Distinguished”), a national insurance program manager , is pleased to announce the appointment of Ashley Mehyo as Vice President of Claims for its Fine Art and Collectibles program. In her new role, Ashley will lead all aspects of the claims function for the Fine Art and Collectibles insurance group.

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American Agents Alliance

FEBRUARY 7, 2025

This trend describes the phenomenon of unexpected rising insurance claim costs because of societal trends and views toward litigation. Unforeseen litigation costs can drive up the costs of claims unexpectedly and policyholders may feel they were not advised of their coverage adequately.

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American Agents Alliance

JANUARY 4, 2025

Establishing strong, trusting policyholder relationships drives long-term success for many agents and brokers. However, these relationships can also lead to unintended risks, like the possibility of E&O claims if professional boundaries are missed. This can help reduce misunderstandings that often lead to E&O claims.

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Distinguished

FEBRUARY 11, 2025

Our specialized coverage and claims expertise are designed to meet the unique needs of musicians, protecting their livelihoods and creative work. Property and Liability products are distributed through a national network of agents and brokers. View a full list of our programs and submit business with Distinguished.

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ProWriters

FEBRUARY 7, 2025

No insurance broker or agent today can afford to ignore the presence of artificial intelligence in cyber security. AI-driven advancements in malicious tactics mean brokers must account for evolving risks in the underwriting process. Become a registered ProWriters broker today.

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American Agents Alliance

NOVEMBER 9, 2024

Independent P&C agents and brokers who reside and work in this region must also know how to help policyholders manage earthquake risk. Learn more about how agents can help their policyholders manage earthquake risk in this blog. California’s insurance market — and its geography — have been shaped by earthquakes over time.

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American Agents Alliance

OCTOBER 18, 2024

Tough insurance markets make managing the industry a challenge for independent agents and brokers. Read on to learn more about how agents and brokers can best manage tough insurance markets. Agents should learn about and stay updated on changes to compliance and regulations.

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American Agents Alliance

JANUARY 11, 2025

These wildfires have caused historic damage, claimed lives, and threatened communities. As stories of resilience and courage emerge and the fires are contained, agents and brokers provide critical insurance support for policyholders. When consumers do not carry sufficient insurance coverage, everyone is at risk.

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American Agents Alliance

NOVEMBER 15, 2024

Developing and maintaining strong, trusting carrier relationships is essential for an independent agent or broker. Collaborative partnerships with carriers improve service for policyholders, enhance an agency’s growth potential, and provide learning opportunities for agents. Proactively solve problems alongside carrier partners.

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Agency MVP

DECEMBER 20, 2021

When it comes to expanding your influence as an insurance agent, referrals are among the most effective and cheap options available. However, sometimes they need a little push to do so, which leaves agents wondering if gifts are the perfect form of incentive. Common referral gifts include gift cards, cash, and event tickets.

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American Agents Alliance

OCTOBER 24, 2024

By Mark Robinson In July 2024, a significant class action lawsuit was filed against the California FAIR Plan, accusing the state’s fire insurance backstop of improperly denying smoke damage claims in violation of California Insurance Code Sections 2070 and 2071.

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Word & Brown

SEPTEMBER 25, 2024

According to reporting last year by KFF (the independent source for health policy research, polling, and journalism formerly known as the Kaiser Family Foundation) data from insurers for Affordable Care Act Marketplace plans show nearly 17% of in-network claims were denied in 2021.

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American Agents Alliance

JUNE 24, 2024

With innovations changing the way policyholders buy insurance, interact with their agents, and file a claim, the entire ecosystem looks and feels different than in the past. Utilizing technology to streamline agency operations and processes is a strategy agents and brokers can use to embrace change and use it to their advantage.

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ProWriters

FEBRUARY 23, 2025

Cyber operations can be conducted by state-sponsored groups, independent hackers, or criminal organizations that may claim to act on behalf of a sovereign power and its political objectives. .” In the gray zone, distinctions between state and non-state actors become blurred.

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Neilson Marketing Services

NOVEMBER 4, 2024

For retail insurance brokers and MGAs, a well-built insurance website isn’t just about aesthetics; it’s about credibility, generating leads, and staying competitive. Local Reach: The Three Essential Elements For local agents targeting clients in a single town and a few neighboring towns, visibility in the local market is key.

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Majesco

SEPTEMBER 26, 2024

Traditional agent-based models remain dominant but are making room for new channels from direct-to-customer to marketplaces, MGAs, affinity, embedded, and more. At the same time, consolidation of agencies and brokers continues, creating a shift in power and expectation of “ease of doing business” with insurers. times greater.

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Smart Insurance Agents

OCTOBER 16, 2024

A medical health insurance broker helps you choose the best health insurance plan tailored to your needs. Unlike agents tied to one insurer, brokers work with multiple companies to give you unbiased options. This article will explain how brokers operate, the benefits of using one, and how to find the right broker for you.

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PSM Brokerage

SEPTEMBER 5, 2024

The National Association of Benefits and Insurance Professionals (NABIP) CEO Jessica Brooks-Woods issued a statement on the recent decision by some health plans to discontinue Medicare Part D compensation to health insurance agents. Medicare Part D plans are complex, and agents invest significant time in training and educating their clients.

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Tosten Marketing

FEBRUARY 12, 2021

When you look at all the other agents around your business, how does your business differ? There Are No Magic Bullets Left When I started this business over 10 years ago I could get agents to rank locally and organically in days. There Will Be Setbacks Part of our program focuses on getting agents to rank higher in search engines.

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LexisNexis

NOVEMBER 12, 2024

Get clarity on how states approach unfair claims practices to help insurers (and their intermediaries) stay out of the litigation crosshairs. Read now » Related Content Claims Quality Assurance (QA) Review Learn about the key elements of Claims QA programs so you can assist in the design of Claims QA and conduct Claims QA reviews.

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American Agents Alliance

JULY 5, 2024

Agents and brokers can leverage data analytics to help reduce their E&O risk and mitigate losses in several ways. Ways to Leverage Data Analytics to Mitigate E&O Risk Here are some actionable ways independent agents and brokers can use data to mitigate their E&O risk.

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American Agents Alliance

JANUARY 17, 2025

Agents who position themselves as risk resilience experts can help policyholders become more educated and aware of how to improve their risk exposure and reduce the potential of losses. Providing risk resilience expertise makes agents invaluable resources, helping to optimize customer retention. Conduct personalized risk assessments.

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