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North Carolina Man Charged With Threatening Insurance Agents Over Claim

Insurance Journal

First, a North Carolina man filed a claim with Farm Bureau Insurance. Then he threatened three insurance agents with violence when he wasn’t paid as much as he expected, according to state authorities and one of the insurance agents. Brody …

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Agents Report Limited Damage But More Claims Expected As Floridians Return Home

Insurance Journal

Insurance agents and carriers in the path of Hurricane Milton reported only minor damage to their own offices and homes but a rapidly growing number of claims from residential and commercial policyholders for roof, flood and auto damage. The Florida …

Damage 289
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Generative AI: A Double Agent Serving Good and Evil in the World of Claims

Insurance Journal

Claims professionals need to adapt to the AI evolution at a fast pace as the same technologies used to fight claims fraud are also being used to perpetuate it, according to experts. “It’s truly become an arms race,” said Shane …

Claim 277
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Viewpoint: How Will the California FAIR Plan Fare, and What’s Next for Independent Agents?

Insurance Journal

If there is a single bright spot to be found in the aftermath of the costliest wildfire in California’s history, it is that both the property/casualty insurance industry and the independent agents who serve as its personal point of contact …

Agents 158
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Beef Between Wholesale and Retail Agents Should Go to Trial, Court Finds

Insurance Journal

A federal judge has ruled that a wholesale insurance agent’s claim against a retail agent for allegedly misrepresenting the exposure of an insured regarding violations of the federal telemarketing law should proceed to trial. In a case with origins back …

Agents 264
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Specialist Risk Group Acquires UK Claims Specialist One Claim Ltd.

Insurance Journal

Specialist Risk Group (SRG), the London-based specialist insurance intermediary, announced the acquisition of One Claim Ltd. Based in Essex, England, One Claim provides broker partners and their clients with claims management support from initial notification through to settlement. The One …

Claim 252
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Claims Service, Tech, Communication Top Independent Agent Concerns

Insurance Journal

Claims, communication, and technology are the top three concerns for independent agents when placing new business with a carrier, according to insurtech Vertafore. The findings were the result of a survey of nearly 1,300 insurance professionals including account managers, agency …

Agents 147