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Commissioner Lara moves to protect wildfire survivors from debris removal program insurance costs

American Agents Alliance

The California Department of Insurance worked closely with local, state, and federal leaders to ensure that the programs costs are not deducted from insurance benefits. Many people have already received these upfront payments for personal contents and additional living expenses, with some companies paying more than the law requires.

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Best Practices for Digital Claims Management for Agents and Brokers

American Agents Alliance

Every part of the insurance lifecycle is changing in the digital age, including the handling of claims. Agents and brokers play important roles in the digital claims management process, from educating policyholders on loss mitigation to helping insureds file claims and work with their insurers.

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Prepare for the Unexpected — How to Help Policyholders With Disaster Planning

American Agents Alliance

This is a role insurance agents often play — and disaster planning is always more effective when it is proactive. Learn more about how to help policyholders prepare for the unexpected with helpful tips. Provide a checklist so your policyholders can easily keep track of personal property.

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Building Bridges — A Guide to Strengthening Carrier Relationships For Agents

American Agents Alliance

Developing and maintaining strong, trusting carrier relationships is essential for an independent agent or broker. Collaborative partnerships with carriers improve service for policyholders, enhance an agency’s growth potential, and provide learning opportunities for agents. Proactively solve problems alongside carrier partners.

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The Rising Cost of Litigation — Social Inflation and E&O Risk

American Agents Alliance

Social inflation and E&O risks are connected as agents must manage policyholder expectations even as claims costs rise, premiums remain high, and denials are issued for claims policyholders expected to be covered. This could lead to an E&O claim as policyholders are disappointed in claims outcomes.

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Millennial Insurance Buyers — What Agents Need to Know to Sell to Them

American Agents Alliance

Understanding millennial insurance buyers and their motivations is critical for agents and brokers selling to this demographic. Millennials are often known for being diverse, tech-proficient, and committed to their values and expectations regarding companies they do business with and purchases they make.

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Admin-Agent Synergy in Insurance Operations

InsuredMine

A great example of this is InsuredMine , a well-known CRM that has altered insurance operations and has become one of the industry’s first choices within a short period. Today, InsuredMine’s success is driven by its capacity to improve collaboration between insurance agents and admins.

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