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Best Practices for Digital Claims Management for Agents and Brokers

American Agents Alliance

Every part of the insurance lifecycle is changing in the digital age, including the handling of claims. Agents and brokers play important roles in the digital claims management process, from educating policyholders on loss mitigation to helping insureds file claims and work with their insurers.

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2025 Insurance Trends, Risks, and Opportunities for Agents and Brokers

American Agents Alliance

Driven by rapid advancements in technology, shifting risks, and increasing policyholder expectations, the industry will likely have different products and services by the time 2025 draws to a close. Parametric coverage is starting to transform claims and insurance programs in general.

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Ways to Manage Social Media E&O Risks For Agents and Brokers

American Agents Alliance

Agents, brokers, carriers, vendors, and others across the insurance ecosystem regularly share content, advertise, and engage with customers on various social media platforms. But for agents and brokers, the social media E&O risks should be considered before engaging on social media. Confidentiality issues.

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5 Best Practices for Effective Claims Reviews

Risk Management Monitor

With the cost of insurance for businesses rising across many types of coverage, staying on top of trends in the claims portfolio is more important than ever. For this reason, many insurers and TPAs promise to conduct claims reviews with their business customers on a regular basis, but the rigor can vary greatly.

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Prepare for the Unexpected — How to Help Policyholders With Disaster Planning

American Agents Alliance

This is a role insurance agents often play — and disaster planning is always more effective when it is proactive. Learn more about how to help policyholders prepare for the unexpected with helpful tips. Provide a checklist so your policyholders can easily keep track of personal property.

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How to Not Suck at Being an Insurance Agent

Redbird Agents

If selling insurance was so easy, then why is it that roughly 10 percent of the independent insurance agents generate the vast majority of the sales? Are all independent agents good salespeople? Why Do Insurance Agents Fail? It’s a common misconception that becoming an insurance agent is an easy path to success.

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Leveraging Technology to Track and Reduce E&O Claims

American Agents Alliance

E&O claims continue to grow in complexity along with the changing insurance landscape. Effectively managing these risks is a critical part of agency operations for any independent agent or broker. Technology offers innovative ways to track and reduce E&O claims with robust tools.

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