Remove Broker-Agent Remove Claim Remove Policyholder
article thumbnail

Best Practices for Digital Claims Management for Agents and Brokers

American Agents Alliance

Every part of the insurance lifecycle is changing in the digital age, including the handling of claims. Agents and brokers play important roles in the digital claims management process, from educating policyholders on loss mitigation to helping insureds file claims and work with their insurers.

article thumbnail

The Intersection of E&O and Policyholder Relationships

American Agents Alliance

Establishing strong, trusting policyholder relationships drives long-term success for many agents and brokers. However, these relationships can also lead to unintended risks, like the possibility of E&O claims if professional boundaries are missed. Proactively educate policyholders to minimize misunderstandings.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2025 Insurance Trends, Risks, and Opportunities for Agents and Brokers

American Agents Alliance

Driven by rapid advancements in technology, shifting risks, and increasing policyholder expectations, the industry will likely have different products and services by the time 2025 draws to a close. Parametric coverage is starting to transform claims and insurance programs in general.

article thumbnail

Ways to Manage Social Media E&O Risks For Agents and Brokers

American Agents Alliance

Agents, brokers, carriers, vendors, and others across the insurance ecosystem regularly share content, advertise, and engage with customers on various social media platforms. But for agents and brokers, the social media E&O risks should be considered before engaging on social media. Confidentiality issues.

article thumbnail

5 Best Practices for Effective Claims Reviews

Risk Management Monitor

With the cost of insurance for businesses rising across many types of coverage, staying on top of trends in the claims portfolio is more important than ever. For this reason, many insurers and TPAs promise to conduct claims reviews with their business customers on a regular basis, but the rigor can vary greatly.

Claim 75
article thumbnail

Prepare for the Unexpected — How to Help Policyholders With Disaster Planning

American Agents Alliance

This is a role insurance agents often play — and disaster planning is always more effective when it is proactive. Learn more about how to help policyholders prepare for the unexpected with helpful tips. Provide a checklist so your policyholders can easily keep track of personal property.

article thumbnail

The Insurance Industry Faces Growing Wildfire Risk in California

American Agents Alliance

These wildfires have caused historic damage, claimed lives, and threatened communities. As stories of resilience and courage emerge and the fires are contained, agents and brokers provide critical insurance support for policyholders. When consumers do not carry sufficient insurance coverage, everyone is at risk.