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What is a Managing General Agent (MGA) in Insurance?

Distinguished

A Managing General Agent (MGA) is a specialized type of insurance intermediary that has underwriting authority granted by an insurer. Unlike agents or brokers, MGAs can bind coverage, price policies, and handle claims they essentially act as an extension of an insurer. How do MGAs Differ From Insurance Brokers?

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How AI is Changing E&O Risks for Agents and Brokers

American Agents Alliance

New efficient processes and workflows for underwriting, claims, policy administration, billing, and customer service have been implemented across the industry. However, for agents and brokers, these new AI-driven processes can introduce new E&O risks to mitigate and manage.

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API 101: Functionality & Benefits for the Insurance Industry

Zywave

Enhanced Customer Experience Personalization: APIs allow for personalized agent and even client interactions by integrating data from various sources. Real-Time Communication: No need to wait for an agent to be in the office.

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Understanding the Agent, General Agency, and Carrier Relationship: A Guide for New Brokers

Word & Brown

Why Brokers Partner with a General Agency? Lets look at how an agent/GA relationship works and how a GA can work on your behalf in dealing with carriers and plan administrators. Brokers today more than at any time previously face multiple challenges. But you are still able to remain independent and operate on your own.

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Understanding the Key Parties in Workers’ Compensation

AMAXX

Navigating workers’ compensation can be complex, with various parties working together to ensure effective claims management and cost containment. They are a vital entity, as they not only handle premium collections but also pay out claims to cover medical expenses and wage replacement for injured employees.

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5 Best Practices for Effective Claims Reviews

Risk Management Monitor

With the cost of insurance for businesses rising across many types of coverage, staying on top of trends in the claims portfolio is more important than ever. For this reason, many insurers and TPAs promise to conduct claims reviews with their business customers on a regular basis, but the rigor can vary greatly.

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2025 Insurance Trends, Risks, and Opportunities for Agents and Brokers

American Agents Alliance

Parametric coverage is starting to transform claims and insurance programs in general. Parametric insurance pays out after a predefined parameter is met, unlike conventional insurance which requires proof of an actual loss to make a claim. It fills gaps that traditional programs often leave, particularly in catastrophic markets.