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Best Practices for Digital Claims Management for Agents and Brokers

American Agents Alliance

Agents and brokers play important roles in the digital claims management process, from educating policyholders on loss mitigation to helping insureds file claims and work with their insurers. Knowing how to help these policyholders throughout their claim can be a helpful service agents can offer their insureds.

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HELPING YOUR CLIENTS UNDERSTAND HAIL

Rough Notes

A guide for agents and brokers on the peril, its impact, mitigation steps and response By Thomas Brocksmith As natural catastrophes go, hail probably isn’t at the top of the list of perils that keep most people up at night. Yet, every year, hail is the cause of damage to hundreds of thousands of properties […]

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Insuring Collectibles in New York

Distinguished

Whats Covered The policy covers a wide range of risks for direct physical damage, including fire and theft, under an all-risk policy structure with broad coverage. Specific hazards, typically on a location basis, may be restricted, like water damage for flood-prone areas or basement and first-floor storage.

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FAIR Plan Under Fire: Class Action Claims Smoke Damage Coverage Falls Short

American Agents Alliance

By Mark Robinson In July 2024, a significant class action lawsuit was filed against the California FAIR Plan, accusing the state’s fire insurance backstop of improperly denying smoke damage claims in violation of California Insurance Code Sections 2070 and 2071.

Damage 40
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What Your Clients Must Know About Cyber Insurance War Exclusions

ProWriters

Insurers may exclude damages from politically motivated or state-sponsored attacks, interpreting them as “collateral damage” from a cyber war. As a result, interpretations can vary across different jurisdictions and contexts, leading to uncertainty about what types of cyber attacks the policy may or may not cover.

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The Impact of 2 Storms and Claims Advice From a Second-Generation Insurance Agent

Insurance Journal

As if it were yesterday, I vividly remember going to my first catastrophic fire loss with my dad at the young age of nine. It was a house fire in Sarasota involving a resident falling asleep with a lit cigarette.

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Key Strategies for Protecting Your Collection

Distinguished

Notify your insurer and broker as soon as possible, detailing how, when, and where the loss occurred and what property may be damaged. Insurance companies often have resources that can be dispatched immediately to help mitigate the damages and prevent additional losses. Strategies for keeping people safe?