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When Artificial Intelligence Becomes Wrongful Intelligence in Claims Handling

Property Insurance Coverage Law

The latest revelations about Allstates use of artificial intelligence (AI) in drafting insurance claims emails should serve as a wake-up call for policyholders, insurance regulators, and insurance industry claims handlers.

Claim 211
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When Artificial Intelligence Becomes Wrongful Intelligence in Claims Handling

Property Insurance Coverage Law

The latest revelations about Allstates use of artificial intelligence (AI) in drafting insurance claims emails should serve as a wake-up call for policyholders, insurance regulators, and insurance industry claims handlers.

Claim 187
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How One Florida Engineer Charged Others With Fraudulent Insurance Reports, Testimony

Insurance Journal

And he may be the best friend the Florida property insurance industry has. He’s been called “eccentric,” a “do-gooder,” a “troublemaker” and a whistleblower. A mechanical engineer based in Edgewater, George Miles has filed formal complaints with the Florida Board …

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New Triple-I Issue Brief Puts the Spotlight on Georgia’s Insurance Affordability Crisis

Triple-I: Homeowners Insurance

Insurance affordability in Georgia is dwindling as claim frequency and insurer costs soar, according to the latest issue brief from Insurance Information Institute (Triple-I), Trends and Insights: Georgia Insurance Affordability. Injury claim severity in the state is slightly higher than in the rest of the country.

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Just 3 weeks to go for the 2023 Mansfield Awards for Claims Excellence

Prof. Allan Manning

This event would not be possible without the generous support of our sponsors Steadfast Claims Services and icare. The function starts at 6pm, with the awards portion running for approximately 1 hour, during which 6 awards will be presented. The event is a not for profit one with all proceeds going to the Amal Mulia Orphanage.

Claim 130
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Reflecting on the first 25 Years of LMI Group

Prof. Allan Manning

Today marks LMI Group’s quarter century of service to the insurance industry and wider communities. May 2002: First of now 17 books on insurance and risk management launched. The first was Business Interruption Insurance and Claims soon to be printed in its 6th Edition. March 2003: LMI Sydney office opens.

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New IRC report indicates that Most Homeowners Expect to Experience Severe Weather in Future and Feel Prepared. 

Triple-I: Homeowners Insurance

Overall, this and other key report findings revolve around the value of proactive measures for effective preparedness and mitigation strategies to address the increasing risks posed by severe weather events and the need for collaboration between homeowners, insurers, and governments to enhance resilience against natural disasters.