Class Action Lawsuits Continue Targeting Companies For Tracking Users’ Website Activity
Hunton Andrews Kurth
NOVEMBER 21, 2022
Plaintiff’s firms continue to file variations of state law wiretapping lawsuits over “session replay” software and “live chat” or “chatbot” applications in various jurisdictions. These filings typically allege that companies use such software tools to record users’ interactions with a website without first obtaining users’ consent, thereby violating the wiretapping, eavesdropping, or interception provisions of various state laws.
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