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What is a "Surplus Lines" Insurance Carrier and Do I Need One?

Wren Insurance Agency

Costs can be higher for policyholders and if a surplus lines carrier goes insolvent, existing claims will not be paid by the State. Here at Wren Insurance, we work with several surplus lines carriers to meet the needs of our clients, like Tapco , Bass , RT Specialty , AmWins , Topa and Swyfft , to name just a few.

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Building Bridges — A Guide to Strengthening Carrier Relationships For Agents

American Agents Alliance

Developing and maintaining strong, trusting carrier relationships is essential for an independent agent or broker. Collaborative partnerships with carriers improve service for policyholders, enhance an agency’s growth potential, and provide learning opportunities for agents. Check out the preferred markets program today!

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Millennial Insurance Buyers — What Agents Need to Know to Sell to Them

American Agents Alliance

Millennials expect a seamless, intuitive digital experience from their insurance company, similar to transactions they are used to in their personal life from tech-forward companies like Amazon and Uber. They can explain how premiums are determined, how policyholders can mitigate their risk, and why certain coverages are important.

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Five Components of the Customer Experience that Impact Satisfaction

Redbird Agents

The insurance industry and every other industry has been outflanked by rampant new technology in the last 30 years that has given control of the purchasing steering wheel to the customer. Long wait times, unresponsive agents and lethargic insurance agencies are in their rear view mirrors. Nobody does that anymore.

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Gamification in Insurance: Everything You Should Know

Leadsurance

Regardless of how the word makes you feel it is worth learning about considering that many of the big insurance carriers like Progressive are using gamification in their business. What is gamification and how does it relate to the insurance industry?

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How to Not Suck at Being an Insurance Agent

Redbird Agents

Roughly 10 percent of independent insurance agents generate the vast majority of insurance sales, leaving many to question the viability of this career path. Many attribute the failure rate to agents being lazy or not intelligent enough—a “muddy bucket of water,” as one insurance agency owner described.